At Y4M, we provide hosted call recording and speech analytics solutions. This eliminates the need to manually record transcriptions and greatly increases your company's compliance and data management.
Keypress Actions (DTMF)
Save agent time with actions like call tagging or stopping and resuming call recordings.
Create handset groups with custom rules or tag calls individually.
Dashboards & Reporting
Access call duration and other statistics at a glance within your dashboards.
Our enterprise grade VOIP call/voice recorder works over the internet and is easy to use, secure and reliable. It will allow you to find recordings in a few seconds using keywords or phrases. Our call recording software is equally useful and applicable to small and medium as well as enterprise-level companies.
Y4M provides powerful analytics and reporting tools for improving workplace performance and proactively managing risk, allowing you to learn what works and build a better relationship with customers.